If you need medical assistance or require the police or fire department,
please dial your local emergency services at 911.
During regular business hours (Monday to Thursday 9:00 AM – 4:00 PM, closed 12:00 – 1:00 PM for lunch) and Friday 9:00 AM – 1:00 PM), call our office at 780-416-9098.
Maintenance Emergencies outside of office hours please call our maintenance emergency line at 780-686-8532. To be used in matters requiring immediate attention only.
Emergency maintenance situations happen when you least expect it, and usually when you are the least prepared. Our immediate response to emergency maintenance situations can prevent excessive damages to your building and the individual units within.
Maintenance issues that would constitute an emergency could be as follows:
Major water infiltration and floodingSewer backupsNo heat in buildingBroken windows in common areaBuilding doors/windows not securedParkade door not opening/closingNo power in common areaElevator stuck
Maintenance Emergency Request & Reporting: 780-686-8532 In case of a Power Outage please call Epcor at 780-412-4500 In case of Water shutoff please contact EPCOR at 780-412-6800 Any acts of vandalism, damage to vehicles or common property please contact the Edmonton Police Service’s non-emergency number at 780-423-4567In order to maintain a fast and efficient response to all of our properties' emergency maintenance needs, we ask that you do not call the maintenance line for any requests other than a maintenance emergency.
Examples of non-emergency calls are as follows:
Noise Complaints – Please contact the local police Disruptive residents and guests – Please contact the local police Parking disputes Locked out of individual unit Taps dripping Burnt out bulbs Arrangement of late payments Any administrative requests
For emergencies related to health, fire, or personal safety, please phone 911.
